Tech Partner For AI & Web App Development
We are Neoteric and are a tech partner for those who want to innovate. Get access to top software engineers, kickstart your project, and start building your success case.
No matter if you want to build a new digital product, develop an existing one, or introduce AI to your business, we are here to help you.
Working on over 100 projects in 5 continents as a tech partner and building 3 VC-founded startups of our own, we grew from an outsourcing company to a tech partner.
As a tech partner, we will challenge your assumptions, brainstorm ideas, and test your product with users to build features they really need - all that to make you succeed with your product.
You will be able to talk to the developers working on your product anytime you need and feel as if they were sitting next door - even when located in a different time zone.
We will help you set metrics and success criteria, and monitor them from the first tests. You decide what you’d like to achieve with your project, we take care of the rest.
It’s time for you to focus on growing your business, while we take care of building your software.
Ready to build your product?
headquarters
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Focus
Portfolio
Siemens, Nestle, The World Bank, Liveramp, 4com, Vectra, LunchBadger, Client.io, Jeppesen, Arvata, Apporchid, RapidSOS, Appoint.ly, Hotailors, Qoreboard, CommonAreas, Egain
Boosting app intuitiveness and introducing cutting-edge design for Qoreboard
For employees, the tool takes the stress away from dealing with huge tasks by applying Microgoals℠ – achievable hourly and daily activities. Managers, in turn, are supported in coaching their team members as the tool supplies them with data on employee performance and helps in shaping individualized coaching programs.
The Client wanted to outsource UX, design, and development of the new application dashboards. They approached Neoteric asking to transform the employees’ and managers’ dashboards by making them more user-friendly, intuitive and cutting-edge in terms of its design. Our team was also tasked with the front-end development which involved introducing UX and UI changes.
Increasing profit margin by 30% in 12 months
The Client operates on an unpredictable market where prices of construction material, currency rates, and demand for the offered products constantly change and need to be monitored and benchmarked. These factors also impact the delivery time of the offered products. Due to this, the purchase process of the materials, as well as ensuring impeccable customer experience and timely delivery of goods, becomes a tough task.
These circumstances limited our Client’s capacity to secure a reasonable profit margin while offering customers the goods at a competitive price delivered on time.
Read the success story and find out how we helped them solve these issues by using AI
Energy consumption monitoring solution bringing ROI in less than a year
When we were approached by the Client, they were looking for front-end developers to join their internal team and help them develop the platform visualizing the buildings’ energy consumption at a detailed level. In the first phase of the project, the main focus was to build a Proof of Concept.
After that, we were working on several modules, implementing the designs provided by the Client, testing the application, and helping to maintain it.
100% Remote Design Sprint To Validate Business Idea In 5 Days
When we were approached by the Client, he had an idea for a software tool for marketers and wanted to build a prototype to test it on the market. Learning this, we’ve suggested to the client a faster and cheaper way to validate business ideas – the Design Sprint.
The client agreed and we were able to find out if there is a market need for such a product and to identify the right part to start with, everything fully remotely and without writing a single line of code.
Making the online world a safer space thanks to crisp data and clear analytics
When you have a great idea for a product and a lot of data to visualize, all you need is a skilled front-end development team. Our Client had a vision for a web application that detects malicious activity around their customer’s domains and showcases it in many ways and details. We’ve implemented the designs provided by the Client, and we’ve been helping improve, maintain, and evolve the platform ever since.
Thanks to innovative technology, a customer-oriented approach, and user-friendly product, Our Client can realize their mission to be one step ahead of the hackers. Together, we make cybersecurity reachable for businesses and organizations of all sizes, like enterprises, governments, banks but also SMBs.
Reducing churn by more than 20% with 10x ROI
Problem: high churn rate, falling ARPU and problems with predicting best buys for their clients
Solution: AI and predictive analysis solutions implemented to better understand customers’ preferences. Predictive models analyzing millions of records to design behavioral patterns and provide the consultants with scoring information showing the probability of resignation along with the probability of interest in specific products.
Results: Thanks to the predictive models anticipating customers' buying preferences, our Client was able to reduce churn by 20% in less than 6 months.
Read the success story and find out how we helped them solve this case by using AI
10 weeks to build a course recommender system
When the Client approached us, they were struggling with a challenge related to their employees development. In simple terms, they were searching for a way to help their managers grow, advance in the company structure or to move between the positions within the organization.
Back then, the process of choosing courses for their employees was conducted manually. It required a lot of decisions to be made both by the employee and by the manager of a chosen department. To automate this process the Client decided to build an AI-based platform that would recommend the right courses to support the development of their employees and make sure that it aligns with the company’s goals.
Read the success story and find out how we helped them solve this case by applying AI
Enterprise Security Solution For Fortune 2000 Companies
The main goal of RedWolf was to build a comprehensive and feature-rich security solution available for enterprises. Their product simulates web threats and creates DDoS attacks for the sake of testing the security of clients’ infrastructures, conducting the attacks in a controlled manner.
The challenges were to enable identification of attack source, adjust the tool to the specific needs of different end-users, and increase product security.
Search engine handling 400 searches per second
A search engine for rail links with transfers for one of the biggest railway operators in Poland. It’s a high-performance real-time system that can handle up to 400 concurrent searches per second.
The project started in 2016 with building a search engine for rail links with transfers for one of the biggest railway companies in Poland. After we built the platform consisting of 5 key modules, we were developing it further, implementing new features, and helping our Client successfully manage their sales processes.
Moving a fitness studio online to boost customer experience for the existing clients and reach over 20,000 new users
When the Client approached us, they were looking for a software development company that had expertise in specific technologies (Node.js, React, and React Native) and would be able to start the project fast. And scale the team even faster when needed.
The project’s goal was to create a web and mobile application for one of the most successful American fitness studios. The app was supposed to help studio members book classes, manage their payments, and keep their healthy habits by exercising at home when they could not come to the studio.
Speeding up the development process for a leader in API integration solutions
AppMixer is a product developed by Client.io, a software development company specialized in diagramming solutions. It’s an API orchestration tool, enabling users to connect their cloud applications in order to create workflows and business logic. AppMixer helps users integrate online applications with no programming skills required.
The Client chose Neoteric to support their in-house team of developers in developing the Appmixer application. They looked for a seasoned team of developers with the skills to handle multiple implementation methods to integrate external services into one tool.
Building a successful prototype that raises $3.13 million investment
Serverless, microservices, containers, cloud automation and orchestration come together with APIs to bring a simple solution to your everyday challenge gaining customers and growing revenue.
Challenge
- Defining requirements
- Choosing the right technology to work with
- Limited time and tight budget
Solutions
- Using React instead of the SVG library
- Close collaboration with the Client's team
Results
- A successful prototype that raised $3.13 million
- Client received funds for further development of the product
Want to learn more about this project? Read success story
11 Weeks To Build A Successful Prototype
The story behind Appoint.ly’s development goes back to 2016 when we identified the market need for an all-in-one easy to navigate solution for booking meetings online. Back then, meeting scheduling looked way different than it does today. Our team of developers in Neoteric decided to change it and develop a new product – a SaaS tool that would change the way people book meetings online.
Now, Appoint.ly is a web-based appointment scheduling tool. The app is fully integrated with Google calendar, iCal, as well as a number of other popular scheduling tools. The application is used worldwide and by people from different industries: tech companies, recruitment agencies, real estate agencies, doctors, or university professors (including the US Ivy League!).
Read case study
Decreasing customer churn and boosting revenue for a beer e-commerce platform
The Client runs an e-commerce platform offering beer, drinking glass and other related accessories, serves 4000 orders daily from 10 000+ unique users.
When the Client approached us, their beer e-commerce platform was dealing with some performance-related problems, which resulted in decreasing customer service capabilities. The application wasn’t efficient enough and it wasn’t able to handle thousands of users at the desired level.
Developing a product raising 250,000 euro funding
A recruitment platform matching talents with their dream jobs. Finding candidates for Amazon, Unified Factory, Travactory, Brand24, and other finest tech companies.
Challenge
Before we started developing Skillhunt, we noticed two problems related to recruitment in the IT industry:
- On one hand, companies were struggling with inefficient recruitments. The recruitment process was long and applications were difficult to verify and to compare.
- On the other hand, the job offers - unverified, lacking important information - were discouraging candidates.
So there were companies willing to employ IT specialists, and IT specialists... who were not actively searching to change their jobs.
Solutions
To solve these problems, we decided to build a recruitment platform that would:
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Enable users to directly refer specialists to certain positions, getting past the HR middlemen.
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Build mutual credibility based on the referrals, additionally rewarded by referral bonuses.
Results
- 2 weeks to build a prototype, 8 weeks to deliver an MVP
- Successful recruitments for the biggest IT companies, including Amazon, Unified Factory, Travactory.
Want to learn more about this project? Read case study!
Crypto Market Fintech Platform
The goal was to build a platform that would be able to manage thousands of transactions and scale to hundreds of thousands requests at the same time.
In the end, we've managed to build a FinTech platform that is:
- secure due to the microservices architecture, double backend and using a Virtual Private Cloud
- fully scalable to hundreds of thousand requests at the same time
- able to manage thousands of transactions based on the same data.
Challenges that we had to overcome:
1. Efficiency
- thousands of users wanting to purchase or exchange currencies at the same time
- all actions must happen in real time (in milliseconds) with the right sequence
- many actions that are required to happen simultaneously.
2. Scalability
- handle growing or diminishing resources to meet business demands in a capable way
- scale to hundreds of thousands requests at the same time.
3. Security
- ensure the security of the application.
Read about how we dealt with them in a case study: http://bit.ly/2IeqCt6
Streamlining internal processes for real estate companies with a Rappid-based space planner
When we were approached by the Client, they were looking for a development team that specializes in Rappid – a JS-based toolkit for building visual tools that could team up with their internal development team.
Our first task was to verify if the desired goal, building an interactive space planner, was possible to be achieved with Rappid.
After the hypothesis was validated positively with a Proof of Concept, we proceeded with building the actual module for the platform and supporting the Client’s team with some other development challenges.
See how we helped the Client streamline the process of managing office spaces
Building AI Models 40-50% Faster
The Client applies AI and NLP to extract and blend structured data from the IoT and operational databases, with unstructured, free-flowing data from Tribal Knowledge and the Internet of Everything. They then use Big Data based in-memory technology to perform deep learning to identify patterns, risks, and opportunities previously impossible with traditional analytical tools.
Problem: No experience with RappidJS. The process of building AI models is difficult and time-consuming.
Solution: Creating the visual designer app that is similar to a flowchart tool and is focused on building graphical representations of pipelines. The built solution allows companies to visually compose AI applications.
Result: The Client estimates that the app will help build AI models at least 40-50% faster once fully implemented, which translates into several manhours of coding saved
Want to learn more about this project? Read case study!
Helping buyers and sellers save up to 6% of the real estate value with a mobile application
Most real estate transactions are made with the involvement of 3rd party agents, which imposes additional fees on both buyers and sellers. These costs amount to roughly 6% of the real estate value! Our Client decided to change that and save money for buyers and sellers by creating a direct connection between them.
When ThreeLeaf Creative contacted Neoteric, they were planning to publish a mobile application for real estate posting with the capabilities of direct live chat between users. The desired result was to lower the additional agent-related costs and simplify the communication between buyers and sellers.
#1 Business Telematics Solution For Truck Fleets
Cloud-based analytics platform and information management engine delivering multi-user management, configurable reporting, and mapping. The leader of business telematics solutions for large and medium truck fleets.
Challenge:
- Deploying in an already existing application
- Familiarizing our developer with the original code
Solution:
- Thorough acknowledgement of the application background and the customer’s developers team
- Adjusting to the customer's workflow and visiting their site to schedule long-term cooperation.
Results:
- Ongoing cooperation with the customer on the project
- Introducing a new functionality - interactive support
Validating the hypothesis of AI providing better hotel recommendations for business travelers
Hotailors is an enterprise SaaS platform that helps companies organize and supervise business travels of their contractors and employees. Employees can easily book flights, hotels, rent cars, buy insurance, and transfers while an employer receives one invoice to cover these expenses.
In this project, we wanted to achieve better hotel recommendation with AI, reduce the time for choosing the right hotel and build a functional prototype.
Read success story and see how it went
Setting a British telecom up for AI adoption with 91.36% success rate
4Com offers leading business phone products, mostly in the United Kingdom. The company's core product HiHi2 is an innovative desk phone with a tablet and business phone system.
They approached us with the task to validate whether AI can improve the overall sales rate by identifying high quality leads more likely to convert during the sales process. They wanted to find out if the available data can be analyzed deeper to draw conclusions and used more efficiently to help telemarketers close more deals.
Diagramming Tool for Effective Risk Management
RRO visualization tool is an open-source tool which helps visualize various risks that may occur within the organizations along with the possible ways to prevent these risks. It helps to enhance safety and improve internal processes of companies and institutions.
When we were approached by the Ministry of Defence, our goal was to build a tool that would support creating the RRO visualization to help them control risks better. The whole process consisted of identifying the actions that may lead to risk, describing the risks, finding ways to prevent them, visualizing the whole risk reduction plan, and reporting. Our goal was to make this process faster, easier, and more efficient.
Developing an Emergency Services Platform and contributing to $16M funding round of RapidSOS
RapidSOS is revolutionizing emergency response by getting more data than ever to 911 and responders through direct data links from IoT & connected devices.
Read case study
Language learning application
An app containing special learning plans which are based on real-life, everyday situations that help learners immerse themselves in real language and make sure that they learn effectively, being encouraged to start speaking on day 1. The drag’n’drop interface in the admin panel helped the teachers design lessons in an easy, intuitive way.
Challenge
- Combining two parts of the application into one, consistent platform available to the teachers and learners
- Using speech recognition in lessons for the learners
Solutions
- Building an intuitive interface helping teachers easily design lessons, and a student portal allowing to complete lessons and gain XP
- Rewriting the speech recognition code in a simpler way
Results
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An application accessible to both teachers and learners of various languages, allowing to create and complete lessons without much effort and learn new languages
Want to learn more? Read the case study
AI-powered MVP to empower supply chain risk managers
When Alchemai approached us, they had an ambitious goal: to change the way supply chains are managed. They noticed that existing supply chain risk management systems typically react to problems that have already occurred and as such, are unable to proactively support robust and efficient supply chains.
The idea for the product was based on the direct insights from the market and the potential clients, and the company has already had a clickable Proof of Concept. The goal was to build a product that would be able to find the patterns, correlations, and connections within supply chain networks, use these inputs to manage and predict the supply chains, and that could be delivered to the potential client.
Read more: https://neoteric.eu/portfolio/ai-powered-mvp-supply-chain-risk-managers/
Reviews
the project
Mobile App Translation for Athlete SaaS Platform
"Neoteric is clearly a very well-oiled machine. They're very experienced in completing outsourced projects."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Head of Engineering of a Software Company
For what projects/services did your company hire Neoteric, and what were your goals?
We hired Neoteric to redevelop the codebase of our cross platform HTML5 mobile app to be localisable. Previously this app was only available in English and our aim was to support Spanish among other languages
How did you select this vendor and what were the deciding factors?
By word of mouth alone, I had heard brilliant things about Neoteric in terms of the quality of work they produce and the cost effectiveness of that work
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We worked with the Neoteric team to identify the specific areas of the app that would need localising and the order in which that localisation should occur. After that, the Neoteric developers were very diligent in ensuring that each specific feature was delivered fully localised by moving onto the next one. This enabled us to provide our users with phased localisation updates quickly
How many resources from the vendor's team worked with you, and what were their positions?
A Scrum Master, Lead Developer and a second developer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our app is now being used in multiple Spanish speaking countries and is helping us widen its reach globally
Describe their project management style, including communication tools and timeliness.
Project management style was very lean and agile focused on getting the work done to a high quality in the fastest time possible. Main communication tool was Slack
What did you find most impressive or unique about this company?
Their ability to be flexible and estimate scope of work quickly
Are there any areas for improvement or something they could have done differently?
Neoteric is clearly a very well-oiled machine. They're very experienced in completing outsourced projects. Very impressed!
the project
Platform Development for Renewable Energy Firm
"Their team communicated well, and they always helped me find the best solution."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am purchasing and technical department manager.
For what projects/services did your company hire Neoteric, and what were your goals?
Cooperation with Neoteric was needed to build platform to sell our goods online
How did you select this vendor and what were the deciding factors?
I've chosen it via recommendations
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Neoteric was very clear on every step and it was really helpful for me who is not inside the IT development culture. We made some case studies and they run workshops with me so we could find solution for my case.
How many people from the vendor's team worked with you, and what were their positions?
I worked with the whole team I don't remember what they were responsible for but for sure there was someone for developing, integrating with my system, for graphics and someone from sales
Can you share any measurable outcomes of the project or general feedback about the deliverables?
I don't have any
Describe their project management style, including communication tools and timeliness.
The project management style was very modern, they were really up to find my way of thinking. If they couldn't get it one way they were trying another one. About tools, they used some to show me online the pipeline of our steps together. It was great to do it online while we had issues meeting each other together.
What did you find most impressive or unique about this company?
Their team communicated well, and they always helped me find the best solution.
Are there any areas for improvement or something they could have done differently?
I don't see any, Maybe if we would work on more projects
the project
Web App Dev for Supply Chain Risk Tech Firm
"They take our business seriously, and we’re always reminded of that through their transparency and accountability."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of a supply chain network risk management company.
What challenge were you trying to address with Neoteric?
We needed their team to help us develop our web application.
What was the scope of their involvement?
Neoteric has aided us from the prototype development to the implementation of our progressive web app solution. We’ve appointed them to work on the backend of our app and coordinate with our frontend developers. Neoteric’s resources mainly work on machine learning programming, data integration, and database architecture.
Additionally, one of their teammates has served as my product owner proxy. We worked together in identifying business requirements and tracking all tasks to ensure that they’re well-defined and built into our development cycle.
What is the team composition?
We work with one senior and one software engineer, one QA engineer, two AI engineers, and a product owner proxy.
How did you come to work with Neoteric?
We did thorough online market research and found Neoteric’s team. They were also recommended to us by a colleague. Upon reading positive reviews and client testimonials, I found their team to be the right fit for our company.
What is the status of this engagement?
We kicked off the engagement in June 2020, and it’s still ongoing. We’re now nearing the production readiness phase, and I’m planning to keep Neoteric on contract for the post-production stage as well.
What evidence can you share that demonstrates the impact of the engagement?
Neoteric is definitely one of the best software development contractors that I’ve worked with over the past 20 years. We set target deliverable gates that were vital in preparing demonstrators for our key customers, one of which was our MVP. Neoteric has helped us meet all the gates that I’ve plotted out in our timeline. Their team has been an integral part of our success, and I’m looking forward to meeting more business milestones with their help.
How did Neoteric perform from a project management standpoint?
We mainly use Taiga and Jira as our project management tools. Neoteric utilizes an agile methodology in delivering the development solutions that we need. From a project management perspective, their team effectively meets our deadlines and expectations.
Additionally, they swear by a steady workflow that allows them to pace their tasks accordingly, depending on urgency and priority. This is important to us because there are instances wherein we need some deliverables to be expedited. If not handled well, those sudden alterations can affect our development cycle, but Neoteric is keen on making sure that our flow is not disrupted and any timeline disruptions are minimized.
What did you find most impressive about them?
Neoteric is a very reliable team — their responsiveness to deadlines is integral in the success of our project, and they never fail to deliver. They take our business seriously, and we’re always reminded of that through their transparency and accountability. Overall, I can confidently say that their professionalism and team ethics are both at a very desirable level.
Are there any areas they could improve?
Neoteric has effective and affordable services — I honestly don’t think there’s an aspect of the project that they could’ve done better or differently.
Do you have any advice for potential customers?
Be upfront in outlining your goals and expectations. Neoteric is a very accountable and reliable team, so they’ll appreciate it if you relay everything you need them to do from the get-go.
the project
Custom Software & Mobile App Dev for IT Solutions Company
"The engagement of team members in the project was most impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are small spin-off of a bigger company. I am responsible for business development of the new concept.
For what projects/services did your company hire Neoteric, and what were your goals?
Our goal involved building a customized software from scratch. That included also application on mobile devices.
How did you select Neoteric and what were the deciding factors?
We found the company on Clutch. Our first decision to include Neoteric on the short list of potential partners was based on the reviews. Then, we checked the cases and software examples developed by Neoteric to make sure they would be able to quickly grasp our industry specifics. Then, excellent customer service persuaded us that Neoteric is trustworthy.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Scope of work included a wide spectrum of services - starting from project planning and workshops at the beginning, through design (UX/UI phase), until the release and moving all parts of the infrastructure to the final destination. We also use maintenance of the system.
How many people from the vendor's team worked with you, and what were their positions?
1 FE developer, 2 BE developers, 1 scrum master, 1 senior developer, 1 UX/UI designer, 1 customer service, 1 PO proxy. Excellent team, performed at the highest level without exceptions.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The team worked so well we decided to set up a maintenance contract with them. The team managed to deliver all goals on time and at top quality.
Describe their project management style, including communication tools and timelines.
The communication and project management style were very professional. On the daily basis we used JIRA and Slack. The team members responded to posed questions very fast and with enough clarification. I recall summary calls (backlog refinement) being very positive due to delivered results. The team members' engagement in the project was visible from day 1.
What did you find most impressive or unique about this company?
The engagement of team members in the project was most impressive. Aside from being IT experts, all project members were very helpful, open and managed to explain technical matters to non-IT people in accessible manner. Also, during the cooperation one could sense a good understanding and energized, positive atmosphere among project team members.
Are there any areas for improvement or something they could have done differently?
Design phase could have gone smoother.
the project
Custom Software Dev for Online Gaming Portal
"Neoteric has great communication, so they’re always available and quickly respond to us."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of product and engineering for an online gaming portal.
What challenge were you trying to address with Neoteric?
We needed to build an online platform that would allow users to play a chess-inspired game with four people.
What was the scope of their involvement?
We passed the design to Neoteric, and then their team made the game’s rules engine to make it more robust. We provided them with most of the research, but they also conducted R&D around the engine. Their team took pointers from us too. After creating the rules, they began developing our platform.
Neoteric built the backend in Java and Springboard services. They developed the frontend in React, and the platform’s deployed on AWS. Their team is nearly done building the platform, so only a couple of pieces remain. We’ll have an internal tournament soon.
What is the team composition?
At any given point, we’re working with four people from Neoteric. We, in total, have worked with 10 people on their team.
How did you come to work with Neoteric?
I initially researched different vendors, but a friend ultimately recommended Neoteric. I had a decent experience working with them on another project and then reached out to them about collaborating on this one. We had a couple of conversations with their sales representatives and agreed on a six-week trial. After six weeks, we were happy with their progress and decided to extend the contract.
How much have you invested with them?
So far, we’ve spent between $100,000–$250,000 on their services.
What is the status of this engagement?
We started working together in July 2020, and our partnership is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Neoteric is a critical player in this project. This project is in a complicated niche, and their team did extensive R&D for it. They're a trusted vendor who makes a significant impact. As a playable game is a minimum for receiving user feedback, we don’t have any yet.
How did Neoteric perform from a project management standpoint?
We have a shared Slack channel, so everything’s transparent. For paperwork and contract-related topics, we communicate via email. I also meet with the team twice a week.
We follow a Scrum methodology and run against weekly sprints. Sprint planning reviews take place every Tuesday and Thursday, and there’s a backlog grooming session.
I’m satisfied with how their team manages the project. When we decided to take a couple of different directions, Neoteric rolled with the changes and didn’t fuss about them. They initially set a structure and have adapted it as our circumstances have changed.
What did you find most impressive about them?
Neoteric has great communication, so they’re always available and quickly respond to us. When their team didn’t have a specific skill set related to the back engine, they found and brought someone with that expertise on board. They’re flexible and provide great customer service.
Are there any areas they could improve?
There was a bit of turnover that caused a stop-and-start effect due to onboarding new people. As we changed requirements multiple times, the turnover was partially our fault. However, Neoteric could’ve handled it better.
Do you have any advice for potential customers?
I recommend working with Neoteric. It’s important to know what you want and be transparent. Their team’s responsive to feedback, so they’ll respond to your honestly. It’s also valuable to be able to look ahead about two months.
the project
Custom Software Dev for Chat-Commerce Platform
"The most important factor for us was Neoteric's proactive attitude."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am co-founder and CTO at Gizmi - a chat-commerce platform created to help selling digital goods via chat apps.
For what projects/services did your company hire Neoteric, and what were your goals?
We had problems configuring and integrating facebook app with our system and external provider Smooch. We struggeled both with app review permissions and changing our source code as well. Our goal was to receive approval of required facebook app permissions and sucessfully integrate it with our platform.
How did you select Neoteric and what were the deciding factors?
We came across Neoteric during our search for IT solutions provider via linkedin and IT platforms. We ended up with four companies. All of them were informed that this task is time sensitive and crutial to our project in terms of our alfa-launch schedule and investor relations.
The most important factor for us was Neoteric's proactive attitude. After the initial talks and signing NDA they started with thorough review of our code and previously configured facebook app, and came up with a propable solution within one busienss day. And that was their time and resources investment - becouse we were not charged for that initial audit.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They deployed testing environment to understand the scope of the problem and to design and test all implemented changes. They configured facebook app and helped preparing descriptions and materials for app review They modified the code to address the error occuring while connecting facebook account with our platform
They performed overall test of the implementation using both test accouns and real user accounts. They provided documentation that described the scope of works and will be added to our platform documentation.
How many people from the vendor's team worked with you, and what were their positions?
There were 3 people involved in the project. Client Partner who assembled our dev team, managed legal arrangement etc Senior Software Developer who helped finding the isuues with our software and facebook app during the initial phase of cooperations, and Software Developer who worked with us on daily basis and made all the neccessary coding, testing and configuring.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We managed to deploy facebookapp within 1 business day and make other necessary coding and configuring in the next 3 days. Final tests and production deployment took place in 6th day of our coopoeration. Since then the app and the system runs seamingly
Describe their project management style, including communication tools and timelines.
The project management was very good, We used google meet for initial talks and while discussing possible solutions. On daily basis we communicated via Slack which is our primary communication tool.
What did you find most impressive or unique about this company?
We had access to our developer at our discretion during the project. The communaction was always great and fast, no hour-burning attitude - on the contrary - their proactiveness especially at the begining when they've found the solution before even starting the project, was the most impressive thing we have enountered on the IT market.
Are there any areas for improvement or something they could have done differently?
At this point I can't think of any improvement areas they should focus on.
the project
Development Projects for Global Development Organization
"I haven’t worked with another firm that matches their professionalism, quality of output, and reasonable costs."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’ve worked with Neoteric within the IT innovation team at my organization, where we have a sandbox innovation hub. I’m the team lead on these projects.
What challenge were you trying to address with Neoteric?
They supported the development of a few prototypes. We liked their communication and work quality, so we hired them for the next part of the project.
What was the scope of their involvement?
There were two main projects. The first is a free app that facilitates a youth skills assessment. Youth users can complete tests and quizzes to receive feedback on their skills. We used their development and IT resources for that project. The second project is a readiness training platform for disadvantaged, unemployed youth. We’re currently working on building out the work readiness app.
Their work involved UX frontend design, development, algorithmic work, prototype builds, and AI tasks. We’re handling most of the design work in-house, but they’ve become a great sounding board for UX advice. They’re able to provide feedback and guidance as well.
What is the team composition?
We have a main point of contact that assigns developers and teammates to our projects depending on our resource needs.
How did you come to work with Neoteric?
They’re the main partner of the IT innovation team at my organization.
What is the status of this engagement?
We started working with them around March 2020 and are still collaborating with them.
What evidence can you share that demonstrates the impact of the engagement?
We were under a lot of pressure to deliver on a tight timeline, and they were able to meet our deadlines. That was remarkable and seemingly impossible. We’re just starting to launch, but they’ve performed incredibly across metrics so far.
The final app will serve as an open-source tool, aiming to reach disadvantaged youth across developing countries to help them reach more opportunities. Their work will have a huge impact in tons of ways, so we’re looking forward to its launch.
How did Neoteric perform from a project management standpoint?
They’ve been excellent, clear communicators. We meet either once or twice a week, and they have a clear way of structuring their work. When they go through the onboarding process, it’s very well explained. They also do frequent assessments to manage or pivot the project as needed. Their team is always making sure the project is running the best way it can. If there’s something wrong, they’re trying to pivot and improve.
What did you find most impressive about them?
I haven’t worked with another firm that matches their professionalism, quality of output, and reasonable costs. They’re amenable to their clients and produce very high-quality work. I recommend them to everyone. If I had the opportunity to work exclusively with them, I would.
Are there any areas they could improve?
Not at the moment. They’re doing great.
Do you have any advice for potential customers?
As long as you communicate well and know what you want from them, they’re going to be able to deliver a great product.
the project
Patient Activities App for Mental Health Technology Company
"Excellent code quality and work ethics."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the CTO of a mental health tech company.
For what projects/services did your company hire Neoteric, and what were your goals?
Neoteric was tasked with developing the frontend of our MVP as a responsive React webapp according to existing branding and designs.
How did you select Neoteric and what were the deciding factors?
We have been screening several vendors in the space and Neoteric won the competition thanks to excellent communication and ability to quickly frame our needs.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They setup the frontend application from scratch handling everything from repo, CI/CD and automated code quality checks. The key deliverable is a responsive webapp implemented in React, styled according to our branding and designs and integrated with our backend which includes WebRTC components and a third party authentication service.
How many people from the vendor's team worked with you, and what were their positions?
There was 1 Software Engineer allocated full time and 1 Agile Delivery Lead to help with project managing; other resources helped overseeing the project.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Excellent code quality and work ethics. We achieved more than we were hoping to thanks to the technical skills and proactive attitude of the developer who explored and implemented solutions which are a much better fit to our needs than what was presented to him as an explicit requirement from us.
Describe their project management style, including communication tools and timelines.
Great project management, daily standups with weekly sprints (demo+retro+planning). Main communication channels: Slack for messaging and Jira for issue tracking.
What did you find most impressive or unique about this company?
Work ethics and proactive attitude.
Are there any areas for improvement or something they could have done differently?
Nothing that I could see.
the project
Software Development for Education Technology Company
"It’s easy to talk with the Neoteric team. They want to help in any way possible."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of an education technology company.
What challenge were you trying to address with Neoteric?
We needed to speed up software development.
What was the scope of their involvement?
Neoteric built an LMS (learning management system) that allows users to track students’ learning. The software enables us to directly sell to universities and provide students with a unified learning experience.
Neoteric worked on the web application from start to finish, providing full documentation, mockups, and wireframes. Their team used different frameworks including React and Angular to program the application.
What is the team composition?
I worked with a QA analyst, three frontend engineers, two backend engineers, and a scrum master.
How did you come to work with Neoteric?
I found them on Clutch and chose them because they effectively communicated when we outlined the project before starting the development process.
How much have you invested with them?
We’ve spent about $150,000 on their services.
What is the status of this engagement?
The project started in July and ended in December 2020.
What evidence can you share that demonstrates the impact of the engagement?
It was successful. Although there are a few bugs resulting from an editor, it’s a great start that we can work with moving forward. Neoteric will help us address those bugs by switching out the license code.
How did Neoteric perform from a project management standpoint?
We used Slack and Jira to communicate. In terms of communication and meeting deadlines, their team was great.
What did you find most impressive about them?
It’s easy to talk with the Neoteric team. They want to help in any way possible.
Are there any areas they could improve?
It would help to plan more on the earlier side of the engagement.
Do you have any advice for potential customers?
Dedicate time to allow the developers to plan and research the project early on.
the project
Staff Augmentation for Athletic Training Platform
"Neoteric has an excellent ability to adapt and evolve. They’re incredibly good at solving problems."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of digital for an athletic training platform. We primarily focus on digital subscriptions to our training programs.
What challenge were you trying to address with Neoteric?
We’ve worked with Neoteric from the very beginning of our company to establish a digital development and engineering team.
What was the scope of their involvement?
Neoteric came on board for large-scale staff augmentation, who’s our core engineering team. We were looking to build one backend platform that supported a multi-device website, a native iOS app, and a native Android app.
We also had a number of third party integrations that we needed to connect with and think through very closely, which was fairly complex. We needed our centralized backend system to really be the coordinator for all the services and all the platforms.
What is the team composition?
We’re working with about 12 people right now.
How did you come to work with Neoteric?
We found them through a web search. We vetted multiple of-shore and nearshore companies that could provide this type of service, and eventually ended up going with Neoteric.
What is the status of this engagement?
We’ve been working together since April 2019.
What evidence can you share that demonstrates the impact of the engagement?
We don’t have a lot of metrics to share, because they were with us when we launched the company. However, anecdotally, we’re pleased. Neoteric is our core team, and they’ve been incredibly good at adapting to our business needs. They’re very flexible.
Neoteric has also managed to fulfill our engineering needs across a lot of different disciplines. They’ve launched exceptional experiences that are high-profile consumer-facing digital products. They have steadily improved and evolved over time. They’ve met and exceeded our expectations.
How did Neoteric perform from a project management standpoint?
Our product manager is both an advocate for business needs, as well as for the team and their capabilities. It’s been incredibly helpful. The people who do the development work can keep as focused as possible on what they need to do, while I can keep informed and be flexible with the day-to-day needs of the business.
We release things together multiple times per week, and we’re also on a very specific sprint schedule. Neoteric has been flexible and able to cooperate according to the needs of the project.
Working together has been seamless. Even though they’re working remotely, we have a clear team structure as far as what everyone’s roles are and what they focus on, as well as the leadership within the team.
What did you find most impressive about them?
Neoteric has an excellent ability to adapt and evolve. They’re incredibly good at solving problems. They’ve been able to tackle a lot of different types of challenges that we’ve thrown at them, and they do it well and they do it efficiently. Whether it’s a new type of integration, an infrastructure issue, or the strategic balance of resources, they take new challenges and execute on them very well.
Are there any areas they could improve?
There’s nothing that comes to mind.
Do you have any advice for potential customers?
Look at the team you hire as a group of individuals that each need to be assessed. You’re not hiring a company that’s going to step in and magically do everything you need — you have to work with the strengths and weaknesses of a group of individuals to build your team.
Neoteric's project is being used in multiple Spanish-speaking countries. The vendor provided a lean and agile methodology that provided high-quality work in the fastest time possible. They were also flexible towards the client's needs.