Top AI Development Company on Clutch | UX & WebDev
We are Neoteric and are a tech partner for those who want to innovate. Get access to top software engineers, kickstart your project, and start building your success case.
Whether you want to build a new digital product, develop an existing one, or introduce AI to your business, we are here to help you.
Working on over 100 projects in 5 continents as a tech partner and building 3 VC-founded startups of our own, we developed a proven and repeatable process of delivering high-quality software products.
Instead of selling you man-hours of coding and just crossing tasks out of the list, we put a team around you that takes responsibility and manages the entire web application development process.
First, our interdisciplinary teams help you validate your business ideas or plan the project roadmap during the workshops.
Then, the UI & UX designers help you craft the product that your customers will love to use.
Finally, the development team supported by a scrum master turns these ideas and designs into a functional product that serves your business needs.
And if you want to implement AI - our data science team got it covered as well.
Hire us for:
- Web Development
- AI Development
- Design Strategy, UX & UI Design
- Product Design Workshop
Our areas of tech expertise include:
- React
- Angular
- Node.js
- Nest.js
- PWA
- Typescript
- AWS, CI/CD
- Predictive algorithms
- Recommender systems
It’s time for you to focus on growing your business, while we take care of building your software.
Ready to start?

headquarters
other locations
Focus
Portfolio
Siemens (Electronics), Nestle (FMCG), The World Bank (Finance), Liveramp (Data integration), Jeppesen (Aviation), RapidSOS (Public safety, Healthcare), Crowdstrike (Cybersecurity), Apporchid (AI), Nanoramic (Energy), Client.io (Data Visualization), Egain (Energy), AlchemAI (Logistics), Arvata (Cybersecurity), Vectra (Telco), PortalYogi (Fitness), 4com (Telco), LunchBadger (Cloud Infrastructure), Appoint.ly (SaaS), Hotailors (Travel), Qoreboard (HR), CommonAreas (Real Estate)

Custom platform for the leading online yoga studio
The project for the biggest online yoga studio and the biggest online community for yoginis in Poland. The Client aims to help people enjoy their home sessions by providing users with an online platform to choose videos and practice at their favorite place.
When we started the project, they were already the biggest online community for yoginis in Poland. They were big enough to feel the constraints of the available off-the-shelf solutions for fitness providers.
That's why we've built the platform which helps users:
→ Search for classes that would meet their goals and expectations;
→ Take part in featured challenges;
→ Browse recommendations;
→ Meet the teachers.

10 weeks to build a course recommender system
When the Client approached us, they were struggling with a challenge related to their employees development. In simple terms, they were searching for a way to help their managers grow, advance in the company structure or to move between the positions within the organization.
Back then, the process of choosing courses for their employees was conducted manually. It required a lot of decisions to be made both by the employee and by the manager of a chosen department. To automate this process the Client decided to build an AI-based platform that would recommend the right courses to support the development of their employees and make sure that it aligns with the company’s goals.
Read the success story and find out how we helped them solve this case by applying AI

Remote Design Sprint To Validate Business Idea
When we were approached by the Client, he had an idea for a software tool for marketers and wanted to build a prototype to test it on the market. Learning this, we’ve suggested to the client a faster and cheaper way to validate business ideas – the Design Sprint.
The client agreed and we were able to find out if there is a market need for such a product and to identify the right part to start with, everything fully remotely and without writing a single line of code.
Read success story and learn how we did it

Fortune 2000 Enterprise Security Solution
The main goal of RedWolf was to build a comprehensive and feature-rich security solution available for enterprises. Their product simulates web threats and creates DDoS attacks for the sake of testing the security of clients’ infrastructures, conducting the attacks in a controlled manner.
The challenges were to enable identification of attack source, adjust the tool to the specific needs of different end-users, and increase product security.
Read the success story

Search engine handling 400 searches per second
A search engine for rail links with transfers for one of the biggest railway operators in Poland. It’s a high-performance real-time system that can handle up to 400 concurrent searches per second.
The project started in 2016 with building a search engine for rail links with transfers for one of the biggest railway companies in Poland. After we built the platform consisting of 5 key modules, we were developing it further, implementing new features, and helping our Client successfully manage their sales processes.
Read success story

Energy consumption monitoring solution
When we were approached by the Client, they were looking for front-end developers to join their internal team and help them develop the platform visualizing the buildings’ energy consumption at a detailed level. In the first phase of the project, the main focus was to build a Proof of Concept.
After that, we were working on several modules, implementing the designs provided by the Client, testing the application, and helping to maintain it.
See how we contributed to creating solution that brings value for people, planet and business by connecting, digitizing and optimizing buildings

Using data to make the online world a safer space
When you have a great idea for a product and a lot of data to visualize, all you need is a skilled front-end development team. Our Client had a vision for a web application that detects malicious activity around their customer’s domains and showcases it in many ways and details. We’ve implemented the designs provided by the Client, and we’ve been helping improve, maintain, and evolve the platform ever since.
Thanks to innovative technology, a customer-oriented approach, and user-friendly product, Our Client can realize their mission to be one step ahead of the hackers. Together, we make cybersecurity reachable for businesses and organizations of all sizes, like enterprises, governments, banks but also SMBs.
Read more about this project

11 Weeks To Build A Successful Prototype
The story behind Appoint.ly’s development goes back to 2016 when we identified the market need for an all-in-one easy to navigate solution for booking meetings online. Back then, meeting scheduling looked way different than it does today. Our team of developers in Neoteric decided to change it and develop a new product – a SaaS tool that would change the way people book meetings online.
Now, Appoint.ly is a web-based appointment scheduling tool. The app is fully integrated with Google calendar, iCal, as well as a number of other popular scheduling tools. The application is used worldwide and by people from different industries: tech companies, recruitment agencies, real estate agencies, doctors, or university professors (including the US Ivy League!).
Read case study

Developing the leading API integration solution
AppMixer is a product developed by Client.io, a software development company specialized in diagramming solutions. It’s an API orchestration tool, enabling users to connect their cloud applications in order to create workflows and business logic. AppMixer helps users integrate online applications with no programming skills required.
The Client chose Neoteric to support their in-house team of developers in developing the Appmixer application. They looked for a seasoned team of developers with the skills to handle multiple implementation methods to integrate external services into one tool.
Read success story

Moving a boutique fitness studio online
When the Client approached us, they were looking for a software development company that had expertise in specific technologies (Node.js, React, and React Native) and would be able to start the project fast. And scale the team even faster when needed.
The project’s goal was to create a web and mobile application for one of the most successful American fitness studios. The app was supposed to help studio members book classes, manage their payments, and keep their healthy habits by exercising at home when they could not come to the studio.
See how it went!

Boosting app intuitiveness with a new design
For employees, the tool takes the stress away from dealing with huge tasks by applying Microgoals℠ – achievable hourly and daily activities. Managers, in turn, are supported in coaching their team members as the tool supplies them with data on employee performance and helps in shaping individualized coaching programs.
The Client wanted to outsource UX, design, and development of the new application dashboards. They approached Neoteric asking to transform the employees’ and managers’ dashboards by making them more user-friendly, intuitive and cutting-edge in terms of its design. Our team was also tasked with the front-end development which involved introducing UX and UI changes.
Read success story

Reducing churn by more than 20% with 10x ROI
Problem: high churn rate, falling ARPU and problems with predicting best buys for their clients
Solution: AI and predictive analysis solutions implemented to better understand customers’ preferences. Predictive models analyzing millions of records to design behavioral patterns and provide the consultants with scoring information showing the probability of resignation along with the probability of interest in specific products.
Results: Thanks to the predictive models anticipating customers' buying preferences, our Client was able to reduce churn by 20% in less than 6 months.
Read the success story and find out how we helped them solve this case by using AI

Increasing profit margin by 30% in 12 months
The Client operates on an unpredictable market where prices of construction material, currency rates, and demand for the offered products constantly change and need to be monitored and benchmarked. These factors also impact the delivery time of the offered products. Due to this, the purchase process of the materials, as well as ensuring impeccable customer experience and timely delivery of goods, becomes a tough task.
These circumstances limited our Client’s capacity to secure a reasonable profit margin while offering customers the goods at a competitive price delivered on time.
Read the success story and find out how we helped them solve these issues by using AI

Diagramming Tool for Effective Risk Management
RRO visualization tool is an open-source tool which helps visualize various risks that may occur within the organizations along with the possible ways to prevent these risks. It helps to enhance safety and improve internal processes of companies and institutions.
When we were approached by the Ministry of Defence, our goal was to build a tool that would support creating the RRO visualization to help them control risks better. The whole process consisted of identifying the actions that may lead to risk, describing the risks, finding ways to prevent them, visualizing the whole risk reduction plan, and reporting. Our goal was to make this process faster, easier, and more efficient.
Read success story

The new chess experience with a 4-players chess
When Quaternity approached us, they had an offline, physical version of the chess game and wanted to bring it online. We started with developing the back-end of the app, with a complex game engine at its heart. Later on, the whole front-end development was moved to Neoteric as well so we could take care of the platform development holistically
In this project, we have:
- built an engine for 4-players chess from scratch
- developed an autoscalable engine
- test the platform with early adopters
- implement NFT-powered payments
The app received high efficiency scores and a positive reception among users. The first four-player chess tournaments have been already hosted on the Quaternity platform.

Supporting the leading Oil & Gas enterprise
Al Zamil Heavy Industries is a leading Saudi Arabian company that supplies a wide range of products and solutions to the Oil & Gas, Petrochemical.
What the Client needed was to:
→ build a new website that would reflect the brand identity
→ prepare two versions of the site: an English and an Arabic one
→ improve the conversion by making it easy to contact the company through their website.
Working closely with the Al Zamil team, we designed and implemented the new website. Starting with the session with the Client’s team, we analyzed their needs and goals that served as a baseline for the first designs. As the majority of Al Zamil’s customers are based in the Middle East, it was important to make sure that the website follows both: general usability guidelines and local design standards (e.g. adapting it to the Arabic UI by mirroring the design right-to-left).

Building AI Models 40-50% Faster
The Client applies AI and NLP to extract and blend structured data from the IoT and operational databases, with unstructured, free-flowing data from Tribal Knowledge and the Internet of Everything. They then use Big Data based in-memory technology to perform deep learning to identify patterns, risks, and opportunities previously impossible with traditional analytical tools.
Problem: No experience with RappidJS. The process of building AI models is difficult and time-consuming.
Solution: Creating the visual designer app that is similar to a flowchart tool and is focused on building graphical representations of pipelines. The built solution allows companies to visually compose AI applications.
Result: The Client estimates that the app will help build AI models at least 40-50% faster once fully implemented, which translates into several manhours of coding saved
Want to learn more about this project? Read case study!

Mobile application for the real estate
Most real estate transactions are made with the involvement of 3rd party agents, which imposes additional fees on both buyers and sellers. These costs amount to roughly 6% of the real estate value! Our Client decided to change that and save money for buyers and sellers by creating a direct connection between them.
When ThreeLeaf Creative contacted Neoteric, they were planning to publish a mobile application for real estate posting with the capabilities of direct live chat between users. The desired result was to lower the additional agent-related costs and simplify the communication between buyers and sellers.
Read success story

Boosting revenue for a beer e-commerce platform
The Client runs an e-commerce platform offering beer, drinking glass and other related accessories, serves 4000 orders daily from 10 000+ unique users.
When the Client approached us, their beer e-commerce platform was dealing with some performance-related problems, which resulted in decreasing customer service capabilities. The application wasn’t efficient enough and it wasn’t able to handle thousands of users at the desired level.
Read success story

Developing a product raising 250,000 euro funding
A recruitment platform matching talents with their dream jobs. Finding candidates for Amazon, Unified Factory, Travactory, Brand24, and other finest tech companies.
Challenge
Before we started developing Skillhunt, we noticed two problems related to recruitment in the IT industry:
- On one hand, companies were struggling with inefficient recruitments. The recruitment process was long and applications were difficult to verify and to compare.
- On the other hand, the job offers - unverified, lacking important information - were discouraging candidates.
So there were companies willing to employ IT specialists, and IT specialists... who were not actively searching to change their jobs.
Solutions
To solve these problems, we decided to build a recruitment platform that would:
-
Enable users to directly refer specialists to certain positions, getting past the HR middlemen.
-
Build mutual credibility based on the referrals, additionally rewarded by referral bonuses.
Results
- 2 weeks to build a prototype, 8 weeks to deliver an MVP
- Successful recruitments for the biggest IT companies, including Amazon, Unified Factory, Travactory.
Want to learn more about this project? Read case study!

Crypto Market Fintech Platform
The goal was to build a platform that would be able to manage thousands of transactions and scale to hundreds of thousands requests at the same time.
In the end, we've managed to build a FinTech platform that is:
- secure due to the microservices architecture, double backend and using a Virtual Private Cloud
- fully scalable to hundreds of thousand requests at the same time
- able to manage thousands of transactions based on the same data.
Challenges that we had to overcome:
1. Efficiency
- thousands of users wanting to purchase or exchange currencies at the same time
- all actions must happen in real time (in milliseconds) with the right sequence
- many actions that are required to happen simultaneously.
2. Scalability
- handle growing or diminishing resources to meet business demands in a capable way
- scale to hundreds of thousands requests at the same time.
3. Security
- ensure the security of the application.
Read about how we dealt with them in a case study: http://bit.ly/2IeqCt6

Rappid-based space planner for the real estate
When we were approached by the Client, they were looking for a development team that specializes in Rappid – a JS-based toolkit for building visual tools that could team up with their internal development team.
Our first task was to verify if the desired goal, building an interactive space planner, was possible to be achieved with Rappid.
After the hypothesis was validated positively with a Proof of Concept, we proceeded with building the actual module for the platform and supporting the Client’s team with some other development challenges.
See how we helped the Client streamline the process of managing office spaces

#1 Business Telematics Solution For Truck Fleets
Cloud-based analytics platform and information management engine delivering multi-user management, configurable reporting, and mapping. The leader of business telematics solutions for large and medium truck fleets.
Challenge:
- Deploying in an already existing application
- Familiarizing our developer with the original code
Solution:
- Thorough acknowledgement of the application background and the customer’s developers team
- Adjusting to the customer's workflow and visiting their site to schedule long-term cooperation.
Results:
- Ongoing cooperation with the customer on the project
- Introducing a new functionality - interactive support
Read case study

Providing better hotel recommendations with AI
Hotailors is an enterprise SaaS platform that helps companies organize and supervise the business travels of their contractors and employees. Employees can easily book flights, hotels, rent cars, buy insurance, and transfer while an employer receives one invoice to cover these expenses.
In this project, we wanted to achieve better hotel recommendations with AI, reduce the time for choosing the right hotel, and build a functional prototype.
Read success story and see how it went

Successful prototype raising $3.13 million
Serverless, microservices, containers, cloud automation and orchestration come together with APIs to bring a simple solution to your everyday challenge gaining customers and growing revenue.
Challenge
- Defining requirements
- Choosing the right technology to work with
- Limited time and tight budget
Solutions
- Using React instead of the SVG library
- Close collaboration with the Client's team
Results
- A successful prototype that raised $3.13 million
- Client received funds for further development of the product
Want to learn more about this project? Read success story

Telco AI adoption with 91.36% success rate
4Com offers leading business phone products, mostly in the United Kingdom. The company's core product HiHi2 is an innovative desk phone with a tablet and business phone system.
They approached us with the task to validate whether AI can improve the overall sales rate by identifying high quality leads more likely to convert during the sales process. They wanted to find out if the available data can be analyzed deeper to draw conclusions and used more efficiently to help telemarketers close more deals.
Read success story

Emergency Services Platform raising $16M funding
RapidSOS is revolutionizing emergency response by getting more data than ever to 911 and responders through direct data links from IoT & connected devices.
Read case study

Language learning application
An app containing special learning plans which are based on real-life, everyday situations that help learners immerse themselves in real language and make sure that they learn effectively, being encouraged to start speaking on day 1. The drag’n’drop interface in the admin panel helped the teachers design lessons in an easy, intuitive way.
Challenge
- Combining two parts of the application into one, consistent platform available to the teachers and learners
- Using speech recognition in lessons for the learners
Solutions
- Building an intuitive interface helping teachers easily design lessons, and a student portal allowing to complete lessons and gain XP
- Rewriting the speech recognition code in a simpler way
Results
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An application accessible to both teachers and learners of various languages, allowing to create and complete lessons without much effort and learn new languages
Want to learn more? Read the case study

AI-powered MVP for supply chain risk managers
When Alchemai approached us, they had an ambitious goal: to change the way supply chains are managed. They noticed that existing supply chain risk management systems typically react to problems that have already occurred and as such, are unable to proactively support robust and efficient supply chains.
The idea for the product was based on the direct insights from the market and the potential clients, and the company has already had a clickable Proof of Concept. The goal was to build a product that would be able to find the patterns, correlations, and connections within supply chain networks, use these inputs to manage and predict the supply chains, and that could be delivered to the potential client.
Read more: https://neoteric.eu/portfolio/ai-powered-mvp-supply-chain-risk-managers/
Reviews
the project
Frontend Dev for Energy Efficient Building Company
"All deliveries were according to plan with good quality."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Egain International are a technology company that links intelligent software, big data and human expertise to provide self-optimized and energy efficient buildings
For what projects/services did your company hire Neoteric?
For our user portal we have an web application, that lets the user to control, review and optimise his buildings, and also see consumption data and more. We hired Neoteric to implement the Frontend GUI for several of our features we are offering.
What were your goals for this project?
Give the end-user several new advance features to supervise their buildings and houses on several levels
How did you select this vendor?
By several different intervjus with several company's, we finally chosed Neoteric due to their professional solutions and good knowledge. They where also speaking good English and had an attractive offering
Describe the project and the services they provided in detail.
Advance Frontend GUI & graphs for our Edge IOT customer platform
What was the team composition?
Two frontend developer and one Tester from Neoteric
Can you share any information that demonstrates the impact that this project has had on your business?
Thanks to the development of the GUI, Features and functionality from Neoteric we where able to deliver several new features on time we had planed in our roadmap
How was project management arranged and how effective was it?
The project was developed with SCRUM process. All deliveries were according to plan with good quality. Neoteric developers worked as fully member in the Egain developer-team
What did you find most impressive about this company?
Great deliveries, self going developer and good English
Are there any areas for improvement?
We would like to add more developers from from Neoteric to the team, when the current situation in the world has changed
the project
Data Migration & Tech Solutions for ID Resolution Provider
"They put the customer’s needs first and are willing to deal with ambiguous problems."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a director of engineering at an identity resolution provider within the ad tech ecosystem. We are historically known for data onboarding, connecting brands and customers to every destination in the marketing ecosystem.
What challenge were you trying to address with Neoteric?
Our organization underwent a very large migration from our data centers to the cloud. This also happened in conjunction with a company split where we sold a part of our business to another organization.
Along the way, we needed to move items from our legacy data center to Google Cloud, and we were on a tight timeline. We needed flexible resources to achieve this goal because there was a temporary spike in the work we had. So, we were looking for contractor resources to help us out, which is why we hired Neoteric.
What was the scope of their involvement?
Our relationship with them has evolved since we started working together. However, for the initial project, which was related to migrating some of the legacy European systems to the cloud, they worked with us on some of the requirement gathering.
Additionally, they were actively involved in designing the technical solution and all the implementation. The team also worked with us on another project where they built out a couple of UIs that helped to make one of our proof of concept (POC) products a little more usable.
Most recently, we've had a third engagement with them that has included a backend service component and a UI component.
What is the team composition?
We work with four engineers, a team lead, and a scrum master and project manager.
How did you come to work with Neoteric?
When she heard I was looking for partners for this project, one of the engineering leads within our organization put me in touch with Greg (CTO) with whom she had previously worked. Afterward, I and a couple of other people went to Gdańsk, Poland where they’re based and spent a couple of days from them.
How much have you invested with them?
We spent between $100,000–$150,000.
What is the status of this engagement?
We worked with them on the data migration project from July 2019–January 2020. We’re still working with them on another project.
What evidence can you share that demonstrates the impact of the engagement?
We were very satisfied, and still are, with Neoteric’s work in general. They put the customer’s needs first and are willing to deal with ambiguous problems. Migrating an existing system isn’t easy, but they managed to do it successfully and on time.
How did Neoteric perform from a project management standpoint?
Project management is definitely one of Neoteric’s strengths. In any project with a tight timeline, there are often corners you have to cut at certain points of time. In order to do so, you have to identify them early enough to make the right decisions, and the team did this very well.
Their communication is very strong, which is important when working with a contractor shop. Karina manages all of the sprints in an agile format and is in communication with the stakeholders and me.
What did you find most impressive about them?
All of the engineers and project managers at Neoteric are very comfortable communicating in English. I am also impressed by their willingness to learn new tools and technologies in order to work within the confines of our organization’s existing set up.
Are there any areas they could improve?
They tend to push back against the customer and not take what we say from a technical perspective at face value. That’s the one thing that they can improve on, although it’s not a major issue.
Do you have any advice for potential customers?
Ask for a project manager and clarify basic requirements early and revisit them regularly. It’s important for stakeholders and the team to meet regularly, and we did this on a biweekly basis. Another key part was integrating them successfully into our engineering development environment and giving them access to tools fairly quickly.
By doing this, the team was able to know early on exactly what they needed to learn and plan accordingly. They told me that what often happens with other clients is that it takes time for them to get access to the different elements that they need to complete the project, which is a big obstacle when engaging with contractors.
the project
Custom Machine Learning Dev for Business Solutions Company
"I’m impressed by their experience and understanding of what we’re trying to do, as well as their creative approach."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of Business Intelligence Group, a business solutions company that provides AI and consultancy to private healthcare organizations.
What challenge were you trying to address with Neoteric?
A group of our clients was trying to find solutions for the cancer pathway. It was an AI solution that would allow organizations to plan their capacity in order to better meet demand.
A particular goal of this project is to reduce delays for patients on cancer pathways. It’s quite unique, and the benefits are going to be quite huge, once we’ve developed an MVP that we can deploy to different organizations and once we’ve carried out further development.
The scope was provided by six organizations working together. We partnered with Neoteric to create software using machine learning to analyze data from these organizations over a series of years.
What was the scope of their involvement?
The initial piece of work with Neoteric was investigating whether our hypothesis was possible. They carried out tests over a series of weeks, and built the algorithm for us, proving that it would work. The next stage was of course to expand that. We went to Poland for two days to ensure that we captured every aspect of what we were trying to deliver.
After those two days, the project management lead and team were able to collate an accurate document covering exactly what it was we were trying to deliver. Once we approved it, we moved to the product development stage.
Neoteric built the software from scratch using various technologies, including Python and Open Library. We’re using technologies like Qlik and SQL Server to present the data that’s continuously being calculated.
The team gave us a number of options in terms of the visual output and has also started to use linear regression. There was a lot of statistical modeling required for creating this product.
What is the team composition?
We work with three developers — one senior, one frontend, and one backend — a senior data scientist, and a project manager. We’ve worked very closely with their CTO, their director of business development, and their CEO.
How did you come to work with Neoteric?
After researching a number of companies that had clear examples of using machine learning to create products, we contacted some Hungarian and Polish companies. Neoteric had the most robust portfolio.
Once we had a discussion with them, they came up on top of 15–20 other companies we had spoken to. The CTO, CEO, and director of business development were the three key people we initially approached to explain what we were planning to do.
How much have you invested with them?
The initial stage cost just under $10,000.
What is the status of this engagement?
We started working with Neoteric in December 2019, and our engagement is ongoing. There are different aspects we’re going to be working on with them.
What evidence can you share that demonstrates the impact of the engagement?
We used accurate data from the last few years, and the goal of the module was to calculate to the best possible accuracy, relative to that real-life data. The accuracy rate was just over 80%. Considering that this was just an initial model, we only had a 19% error rate.
Neoteric developed quite a strong model, and we’re continuing to strengthen it to make it even more accurate, using data from more years. The prediction of the model was pretty close to the real-life data.
The software is initially being used by one organization, the pilot organization in the group. It will then be deployed to all organizations at a later stage.
How did Neoteric perform from a project management standpoint?
The team is very professional. There was a total of four core team members allocated, but their senior members were also very much involved, checking up on where we were at each stage and supporting us with the project. The customer service was outstanding.
They allocated a project manager who, along with the lead developer, supported us in carrying out the initial scoping exercise. They called it an AI sprint. The location difference wasn’t an obstacle because Neoteric used platforms we were comfortable with, including Slack.
They often called using videoconferencing tools. In addition to the two touch points we had during the week, there was also communication throughout the entire path of the project. There was no communication gap.
What did you find most impressive about them?
I’m impressed by their experience and understanding of what we’re trying to do, as well as their creative approach to bringing our idea to life. The communication of this team is really second to none.
It feels like they’re an extension of our team, as opposed to just a company trying to gain profit. They spent a lot of time working on it, going above and beyond, and their hospitality was really great when we went to Poland.
Are there any areas they could improve?
The only thing in terms of room for improvement is the language barrier. We sometimes have to doublecheck what they mean, because they speak English differently. That’s really minimal, though. They speak great English, our interpretations just need to be elaborated on sometimes to make sure we’re on the same page.
Do you have any advice for future clients of theirs?
They’re absolutely open to having regular communication. It’s just a matter of going there and understanding how the company works. We went over there and saw how they worked, what their offices looked like, and who their teams were.
It enhanced the relationship, and it made them feel like the project was truly theirs. It feels like an extended team, as opposed to a third party that’s been asked to do something, which is something we don’t always see.
the project
Business Process Modeling Tool for Design Company
"They could answer our detailed questions, which showed a deep knowledge of the technology."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Coherence Design (CloudSET) develop and licence extension apps for the Zendesk customer service platform. I'm the CEO and founder.
For what projects/services did your company hire Neoteric?
We needed a Rappid/JointJS specialist to help accelerate our adoption of this technology as a component in our business process application.
What were your goals for this project?
PoC that we could evolve further ourselves towards a completed solution.
How did you select this vendor?
We were recommended by the Rappid/JointJS vendor, conducted internet research, including Clutch. We held a couple of scoping meetings and Neoteric provided and demonstrated samples of their work and answered questions relating to the suitability of the technology to meet our needs.
Describe the project and the services they provided in detail.
We scoped a SoW and they executed this in sprints with evolution cycles to build a working PoC on a hosted environment Neoteric provided. The source code was then handed over for our further development
What was the team composition?
Project Manager, Software Developer, and Designer.
Can you share any information that demonstrates the impact that this project has had on your business?
We were very pleased in the results, both with the technology, and Neoterics expertise and professional approach. Our objectives were fully achieved and has enabled us to realise our vision of using a graphical interface for defining and configuring embedded business processes.
How was project management arranged and how effective was it?
The project management was well implemented and effective, sprint deliverables were made on time, and feedback acted upon.
What did you find most impressive about this company?
They could answer our detailed questions, which showed a deep knowledge of the technology.They also made suggestions as to best approaches which helped us key into best practices in this subject domain. Leadership team involvement was also appreciated in the getting to know each other stage. Neoteric also ran at the fast pace we needed, even starting the week before Xmas and in between to set-up an intersect point in our project plans.
Are there any areas for improvement?
No really, the process went very well.
the project
Staff Augmentation & Dev for Fintech Co
“The commitment offered by the team was top-notched, especially when deadlines were closing on us.”
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We deliver IT services tailored for the asset management industry. I am product manager in charge of a new suite of software to which Neoteric has contributed.
For what projects/services did your company hire Neoteric?
We identified a set of business needs that could deliver value for our asset managers customers but were not able to scale up rapidly enough to meet our ambitious delivery date.
What were your goals for this project?
We desired to deliver a MVP for a workflow solution (mobile and desktop version), ready to go to market by our delivery date.
How did you select this vendor?
We needed to scale up rapidly, so we looked for local and near-shore IT service providers. We found about Neoteric on Clutch and selected them out of a pool of 12+ companies. We received a comprehensive and down to earth evaluation of our project goal (in terms of team size and duration) and were seduced by the quality of the people we interacted with (notably their ability to tailor their deliverables to our specific requests).
Describe the project and the services they provided in detail.
Neoteric provided us with a team made of back-end, front-end and mobile developers, along with some project management support and QA. Neoteric was responsible to design, implement and to setup automated testing on the application. We delivered detailed functional requirements that we discussed and adjusted hand-in-hand with Neoteric's team as part of refinement sessions. We interacted with Neoteric complete team from sprint 0 (back in July) up to the last day of the project in December the same year).
What was the team composition?
Neoteric provided a total of: - 3 back-end developers - 3 front-end developers - 1 mobile developer - 1 project manager - 2 QA engineer - 1 account representative (for the contractual and administrative work) The team size started on day one with 6 people and scaled up to 9 (excl the account rep.)
Can you share any information that demonstrates the impact that this project has had on your business?
We achieved a functional MVP that generated a lot of interest from our customer. We remained roughly on time (we extended the initial contract by a month to cleanly close the collaboration) and within budget. The commitment demonstrated by Neoteric to our project success was tremendous. From day one, we met with professionals in all roles who demonstrated their skill, experience and contributed excellent feedback into the product team to improve the quality of the final product we delivered.
How was project management arranged and how effective was it?
After a couple of sprints to find the exact velocity of the team, we managed to have a very high percentage of delivered commitment after each two-weeks iterations (even achieving a couple of 100% sprints). We collaborated using JIRA for the backlog definition and work tracking, AWS CodeCommit for the source code, Google meet for our remote meetings and Agile ceremonies and finally Slack to ensure a constant contact between the development/QA team and the product team. We never actually met face-to-face but the communication and transparency was exemplary from one end of the project to the other. We achieved a very high level of trust and responsiveness between Neoteric and us. Never has language been an issue. We had quite a few perfectly fluent people on the team and all members had a perfectly functional mastery of the English language (both written and spoken).
What did you find most impressive about this company?
We felt as partners in our endeavors and not "another customer". The commitment offered by the team was top-notched, especially when deadlines were closing on us. We had complete transparency and an extremely polite and professional communication from all parties during the whole project. We achieved a high-level of trust in each other that translated into: - Our ability to clearly understand progress made and where obstacles needed help from the product team, - Neoteric team demonstrated a great understanding of the business objective and provided many useful feedback on features or user experience, most of which have been included in the final product, - We achieved a working relation where distance was no longer a factor, notably through our constant availability and high responsiveness via Slack.
Are there any areas for improvement?
Nothing outside of usual custom development challenges. I have no complaint regarding the way we worked together and would try to achieve a similar work structure for future collaborations.
the project
Backend Software Development for Marketing Agency
“Neoteric has helped us develop some cutting-edge technologies...”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the owner of ThreeLeaf, an advertising agency based in Texas.
What challenge were you trying to address with Neoteric?
We engaged Neoteric to help us with a backend software development project.
What was the scope of their involvement?
We developed the frontend of a software platform and Neoteric provided the backend development, building an API that acts like a microservice on Amazon Cloud. The platform allows for the storage of information to the database for a real estate company.
What is the team composition?
I work with one main point of contact.
How did you come to work with Neoteric?
We reached out to Neoteric because they were listed as a recommended vendor for the type of technology we wanted to use.
How much have you invested with them?
We've spent about $50,000 thus far.
What is the status of this engagement?
We've been working with them since December 2018 and plan to continue working with them indefinitely. As we test the platform, they continue to provide support as needed.
What evidence can you share that demonstrates the impact of the engagement?
Neoteric has helped us develop some cutting-edge technologies, refining our ideas and turning them into a reality.
How did Neoteric perform from a project management standpoint?
Our project manager does a great job of staying in touch with us, providing daily and weekly reports regarding progress. They met all expected deadlines and we're so happy with their work that we don't intend on working with anyone else in the future.
What did you find most impressive about them?
I'm most impressed by the ease of use and quality of the end product they built. We've also found that their knowledge and expertise are as good as similar vendors local to us, if not better in some areas. They've been willing to do more than other companies, including working past business hours to ensure our deadlines were met.
Are there any areas they could improve?
Some of their pricing estimates were a little off, and we ended up spending more, so that part could've been improved.
Do you have any advice for potential customers?
Make sure to be on the same page as their team before and during the project to ensure expectations are being met in terms of timelines and the budget.
the project
Dev Support for Development Company
“They take a creative approach to problem-solving.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the Chief Revenue Officer at bPol, a software house based in Poland.
What challenge were you trying to address with Neoteric?
We needed development support for an extremely large, robust project as we had run out of our own internal resources.
What was the scope of their involvement?
We used them to help with an e-commerce platform, using Node.js for the backend and React on the frontend. They participated with a number of sprints and were actively engaged in the development. The aim was to improve the efficiency on the frontend and deal with some bugs and feature development in the backend.
What is the team composition?
There were two developers.
How did you come to work with Neoteric?
They’re one of the leading software houses in Poland.
How much have you invested with them?
We spent $50,000–$100,000.
What is the status of this engagement?
We worked together from May–October 2018.
What evidence can you share that demonstrates the impact of the engagement?
The client was 100% satisfied with the results.
How did Neoteric perform from a project management standpoint?
Project management was great—we used Jira, Slack, and GitHub to oversee the work.
What did you find most impressive about them?
They take ownership of what they’re doing and approach tasks professionally. They take a creative approach to problem-solving, without compromising the quality of code.
Are there any areas they could improve?
No, it was seamless.
Do you have any advice for potential customers?
Invest time in the beginning to pencil in the objectives and pay attention to detail. That will give them to have a full understanding of what they’re doing and why they’re doing it.
the project
Visual Designer App for Startup
"By our estimate, the app will help build AI models at 40%–50% faster once it is fully implemented."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the CEO and founder of App Orchid. We’re a startup that builds enterprise AI applications for companies that have a high exposure to risk.
What challenge were you trying to address with Neoteric?
We had an idea to create a visual designer for building AI applications. We needed a partner that understood open source products to help us create that app.
What was the scope of their involvement?
We gave them a broad outline of what we wanted. They took the lead from there to build the app. It’s a visual designer app, similar to a flowchart tool. For example, users can drag and drop different AI components on a canvas. They used Representational State Transfer (REST) APIs that feed into our system behind the scenes. Companies can use the platform to visually compose AI applications.
What is the team composition?
I wasn’t personally involved with the work, so I don't know the names of their team members.
How did you come to work with Neoteric?
While looking for vendors, we came across a well-publicized open source tool. I reached out to Neoteric, and they were able to turn around a quote really quickly. It was more economically viable for us to work with them than to build our internal capacity.
How much have you invested with them?
I think it was somewhere between $25,000–$40,000.
What is the status of this engagement?
We worked with them on this project from January–March 2018.
What evidence can you share that demonstrates the impact of the engagement?
My team tells me they’re a great company. We’re still in the process of incorporating their work into a product. However, we're able to build models in a visual way thanks to them. That’s a big accomplishment because most AI work is programming-centric, requiring a data scientist or an AI expert to build models. By our estimate, the app will help build AI models at 40%–50% faster once it is fully implemented. That will loosely translate into several man hours of coding saved.
How did Neoteric perform from a project management standpoint?
I'm not familiar with the details of their project management, but they delivered everything on time and on budget. We plan to work with them again. I'm confident that they'll deliver the same proficiency.
What did you find most impressive about them?
They were very professional. They know what they're doing and they were committed to the project. They understand UX design as well as the open source platform. Neoteric was a great choice for us.
Are there any areas they could improve?
They were pretty good all around. As a fairly small company, they seem a bit tight on staff. We have more projects that we can work with them on, but we've been told that they lack capacity. They should invest in more resources or training.
the project
UI Dev for Startup Software Company
"They were quite engaged with our project and wanted it to succeed."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am a co-owner of Gearcom, a startup software developer building a product for electronic circuit and phone design. The company is made up of two owners and three employees. We’re based in Gdansk, Poland.
What challenge were you trying to address with Neoteric?
We had finished the first development stage for our software using another company. The project itself was quite difficult. We were not happy with that collaboration, and needed to fix some performance issues. We were running out of money and starting to wonder whether our developer could finish the task.
At the time, our user interface had been designed by programmers rather than graphic specialists. We needed help creating a new one.
What was the scope of their involvement?
Neoteric analyzed our code, applied fixes, and refactored some functionalities. We needed to adapt our scope to accommodate certain browser limitations. They also built a new user interface based on our design mockups.
What is the team composition?
Mateusz [CEO, Neoteric] was our project leader at the time.
How did you come to work with Neoteric?
We researched the development market and found them along with two other companies. It was important for the provider to have good technical and communication abilities, as well as to be flexible and committed to our project.
What is the status of this engagement?
We started working with Neoteric in February 2016, and the project ended in May. We’re not currently working with Neoteric because the product doesn’t require any new functionalities or bug fixes at this stage. We’re focusing on populating databases.
What evidence can you share that demonstrates the impact of the engagement?
The product has not been launched to the public yet, so I cannot provide any statistics.
How did Neoteric perform from a project management standpoint?
I was happy with the management and communication on Neoteric’s side. They explained what was possible within our budget and time limitations, which was helpful for planning and avoiding delays.
We had frequent meetings and calls. Mateusz was always available when we needed to discuss something. They provided accurate estimates for each part of the project and delivered before the deadline. When we wanted to present the product at a conference, we gave them a task with only two weeks’ notice. They were flexible, increasing their efforts to deliver on time.
What did you find most impressive about them?
They were quite engaged with our project and wanted it to succeed. It was good to know that we had Neoteric on our side.
the project
App Dev for Software Solutions Company
"They’re on par with the internal teams we’ve had for the last decade."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the director of product management for a software solutions developer in the truck haulage area. We develop systems that track and trace assets—both trucks and trainers—through in-cab driver terminals, using Android software, temperature monitoring, and engine diagnostics. We pull all these pieces of information together to provide solutions for users.
What challenge were you trying to address with Neoteric?
We sell a single overarching product, which requires bespoke development for some of our larger customers. As with most outsourcing collaborations, our challenges were scaling dynamically, onboarding talented developers for specific projects, and scaling the team back down as requirements died off. We were looking for a long-term partner that could offer this.
What was the scope of their involvement?
Neoteric generally provides development assistance within our predefined roadmap. There are many projects that we’d like to get done during the next couple of years, and they’re helping us achieve those faster.
We gave them smaller pieces of work until they essentially became another one of our teams. Neoteric collocate with one of our many software teams, working in the exact same systems and with the same transparency as everyone else. We essentially work side-by-side, even though they’re remote.
One of the products they worked on was a job management system. Haulage companies receive orders to move goods from point A to point B, and must line up each one of their trucks and drivers to process as many loads and drops as possible in a day.
Neoteric created a section within our existing product that dispatched jobs to drivers and vehicles, plotted those jobs along maps, and gave drivers directions. Those jobs are transmitted to the driver’s in-cab device, so that he can mark them as started, completed, or in-progress. We can also specify a few more parameters.
At the moment, Neoteric is a key member of the design and development team on a very complex project that focuses on driver regulatory hours. Rather than coming to them with UI requirements, we gave them very complex legal requirements and a backend that required complicated calculations.
They have worked on the whole frontend lifecycle. The normal process involved requirements gathering, breaking those requirements into more concrete elements, getting architectural direction, and proceeding to development, QA, and release. Oftentimes, outsourcers will handle the small engineering piece in the middle, which accounts for 30% of the process. The rest is the management and design of the product, and this is where Neoteric stepped in.
They can step in early in the development lifecycle, take rough requirements from myself and other product managers, and add value to them right away. They can design the product themselves, come up with a solution that fits, and then handle the engineering, QA, and release. These are all time-consuming pieces of development, so outsourcing becomes less valuable if we have to take care of them in-house. This is where Neoteric has shone.
What is the team composition?
We’ve brought them in slowly, starting with very small projects and getting into larger and larger ones. The time-tracking project is two months old, so we’ve taken on a full team for it. Before that, Neoteric had much smaller teams, or even single developers.
Rather than a project manager, their team has a product owner. This is a much more influential and involved role.
How did you come to work with Neoteric?
First and foremost, we were interested in Neoteric because of their modern skillset. Compared to other outsourcing companies, they provide a higher level of transparency. This aligned with our internal approach, and it was the most difficult thing to find when working with an external company.
Neoteric essentially spoke our language in terms of Agile system development and the general velocity around continuous release cycles. It was important to find someone who could move at our speed without acting like a rabbit in the headlights. It’s obvious when we find someone with this quality, and we identified it quickly in their team.
Neoteric wasn’t the first group we approached—we went to several outsourcing companies before settling into a relationship—but they offered great value for money in terms of relative daily rates. Geographically, we narrowed the search down quite a lot, not wanting to go as far as the Far East. We found similar nearshore development teams, but they were managed in the U.S. and came at two or three times the price. Neoteric offered similar quality, but at a very good price.
What is the status of this engagement?
We started working with Neoteric in May 2017.
What evidence can you share that demonstrates the impact of the engagement?
Our key performance indicators are clustered around a team’s overall success, and Neoteric measures up with the rest of our developers. Velocity—the speed at which they can complete high-quality work—is an important factor for us. They’re on par with the internal teams we’ve had for the last decade, working at the same rate and delivering the same quality. This is significant, since it normally takes a long time to onboard someone. Neoteric making this jump in a matter of months is quite impressive.
How did Neoteric perform from a project management standpoint?
We deal with them on Slack on almost an hourly basis, which has been very helpful for us. We have daily standups and two demonstrations per sprint. There’s been a good chain of communication, from their architects to the UI designers. They use our Balsamiq platform to show us exactly what we’re going to get before they deliver
In terms of metrics, Neoteric has delivered on every sprint. They keep normal timesheets, but we don’t request any specific status reports. We just ask that they use our internal systems, Jira and Confluence. If they’re working correctly and updating their systems, all the reports and metrics we require will come from of that. As such, we don’t need a project manager.
We’ve flown them to our head office, where they spent a whole day and met our teams. We did this because we envisage a long-term relationship with Neoteric, and wanted to make them feel like a part of the overall team.
What did you find most impressive about them?
Their AngularJS, Node.js, and Java Microservices skills were quite impressive. Neoteric has a good knowledge of open-source JavaScript libraries, so, rather than designing a product from the ground up, they found off-the-shelf tooling. We hate reinventing the wheel, and want to get to the value quickly. If this means using good open-source libraries, then we’re happy to do so. Neoteric has brought a lot of knowledge in this area.
Are there any areas they could improve?
Communication, QA, and velocity could be improved across all our teams, so I don’t want to single out Neoteric. They’ve been receptive to everything we asked them to do, and have performed well so far.
Do you have any advice for future clients of theirs?
The best way to get motivation from an outsourced team is to trust them to be a part of the overall lifecycle—from design to delivery—and not just hand them a design document and expect to get something good back. The process needs to be much more collaborative, which is why we onboarded Neoteric early in projects and treated them like any member of the team. Outsourcing differently than this comes with poor results.
Thanks to Neoteric's services, the client delivered the desired features on time. The agile team delivered high-quality results according to the timeline throughout the project. The developers worked closely with the internal team.